Terms & Conditions

Last Updated: 02/15/2025

1. Introduction
Welcome to DesignPro LLC ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your access to and use of our kitchen design software, www.designpro.co ("Website"), including all related services, tools, and features (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.


2. Definitions"User"
refers to any individual or entity that accesses or uses our Services."Subscriber" refers to any User who purchases a paid plan."Software" refers to the proprietary design software provided by DesignPro LLC."Content" includes all data, designs, materials, and user-generated input processed through the Software.


3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you confirm that all information provided is accurate and that you are authorized to enter into these Terms.


4. Scope of Services
DesignPro LLC provides an intuitive web-based kitchen design software solution that includes:

3D design and rendering tools

Drag-and-drop cabinet placement and customization

Manufacturer catalog integration (for applicable plans)

Cost estimation tools

File export and sharing options


5. User Accounts
Registration may be required to access certain features.You are responsible for maintaining the confidentiality of your account credentials.You agree not to share your account with unauthorized users.


6. Subscription Plans and Payments
DesignPro offers free and paid subscription plans.Paid plans may be billed monthly or annually as agreed upon at the time of purchase.Fees are non-refundable unless otherwise stated in a separate agreement.Failure to pay may result in suspension or termination of Services.


7. Refund Policy
We offer a limited refund policy for certain cases, such as billing errors.
Refund requests must be submitted in writing within 3 days of purchase.


8. Intellectual Property Rights
The Software, Website, and all proprietary content belong to DesignPro, LLC. Users may not copy, modify, distribute, or resell any aspect of our intellectual property. You retain ownership of content you create within the Software but grant us a non-exclusive license to use it for Service improvements.


9. Acceptable Use Policy
You agree not to:

Use the Software for illegal purposes

Attempt to reverse-engineer, copy, or exploit the Software

Upload or share malicious contentViolate the intellectual property rights of third parties

10. Termination of Services
We reserve the right to suspend or terminate your access if you violate these Terms. Users may cancel their subscription at any time through their account settings.

11. Data Privacy and Security
We collect and store personal data in accordance with our Privacy Policy. We implement security measures to protect user data but cannot guarantee absolute security.

12. Limitation of Liability
DesignPro LLC is not liable for indirect, incidental, or consequential damages resulting from the use of our Services. Our maximum liability is limited to the amount paid by the User in the 12 months preceding the claim.

13. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law provisions.

14. Dispute Resolution
Any disputes will first attempt to be resolved through negotiation.If unresolved, disputes will be settled through arbitration in Saint Charles, Missouri.

15. Changes to Terms
We may update these Terms from time to time. Users will be notified of significant changes via email or through the Website. Continued use after modifications constitutes acceptance of the updated Terms.

16. Contact Information
For questions regarding these Terms, please contact:

DesignPro, LLC
1618 Country Club Plaza Drive, Saint Charles Missouri, 63303
support@designpro.co
(314) 441-5620